Get in Touch
Let's Find Your
Perfect Diamond
Our diamond specialists in Surat, London, and Melbourne are ready to help.
Surat
HQGlobal Headquarters
"The Diamond Capital — where our story begins."
London
European Office
"Serving Europe's most discerning clientele."
Melbourne
Asia-Pacific Office
"Bringing ethical luxury to the Asia-Pacific."
Consultation
Book a Personal
Diamond Consultation
Whether you're shopping for an engagement ring, a loose stone, or a custom piece — our specialists will guide you through every step. All consultations are free, with no obligation to purchase.
Expert Guidance
Speak directly with a certified diamond grader who can explain every specification in plain language.
Virtual & In-Person
We offer video consultations from any location, or in-person appointments at our Surat, London, and Melbourne offices.
No Pressure
Our team's goal is to help you find the right stone — not to sell you something you don't need.
Response time: We aim to reply to all inquiries within 4 business hours. For urgent consultations, please call your nearest office directly.
Common Questions
FAQ
How long does it take to receive a diamond?
In-stock diamonds ship within 2–3 business days. Custom orders typically take 3–4 weeks depending on the complexity of the setting.
Do you offer grading certificates?
Yes. Every diamond at Vajra Box comes with an IGI or GIA certificate. The certificate is digital and physical, and includes full 4C specifications.
Can I return my diamond?
We offer a 30-day return policy on all unmounted loose diamonds. Custom jewellery and set rings are non-returnable but we offer exchanges.
What is the difference between CVD and HPHT diamonds?
Both methods produce genuine diamonds with identical properties. CVD tends to produce Type IIa stones with superior colour potential. HPHT is faster. At Vajra Box, both are graded and certified to the same standards.
Can I visit your Surat office?
Absolutely. Our Surat headquarters at the Surat Diamond Bourse welcomes visitors by appointment. Please contact us to schedule a visit.